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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer?

Yes,we are professional leading manufacturer in China and have specialized only in egg processing machinery since 2005. We no only provide pre-sale,on sale and after sale service ,but also provide good quality machinery of factory price for the national and international customers.

What’s the price of your machine?

The price we quoted is according to your demand about the machine configurations. Based on the good quality ensurance, you could find our product is more cost-effective. We will give you correct and best offer once you confirm the machine layout.

How long is the product warranty period?

The product warranty is 12 months after machine delivery, but we still provide after-sale service even after warranty by technicial guidance,online support etc. If spare part need to be replaced, we only charge for the cost of the part.

* Machine Installation.

The single machine is not required to be installation,it has been debugging and commissioning before delivery.Regarding the production line of the machine,

we provide field installation and dispatch our experienced engineer for installation actually.

Due to COVID-19, at present,the machine are finished installation by video guidance and instruction for installation.

What’s the average lead time?

The Lead time is around 30 days for single machine,but the specific lead time is in need to be confirmed for customized production line or machine solution.

What’s the payment methods?

The payment methods is usually made by T/T advance or L/C at sight.

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